Your privacy matters to us, so we'll keep this simple.
When you give The Life Writing Academy your personal information, we'll look after it carefully and only use it for the reasons you'd reasonably expect.
Depending on how you use the website, we may collect information such as your:
name
email address
contact details
course purchases
messages or enquiries you send us
newsletter preferences
If you make a payment, this will be handled securely by the payment provider we use. We don't receive or store your full credit or debit card details.
We use your information to do things such as:
give you access to courses or resources you've purchased
send you something you've requested
respond to your questions
send you our newsletter if you've chosen to receive it
keep the website and our services running properly
understand, in a general way, how people use the website so we can improve it
We won't bombard you with emails, and you can unsubscribe from our newsletter at any time.
We don't sell or rent your personal information.
We may use trusted companies to help us run The Life Writing Academy. For example, companies that provide website hosting, course delivery, email, payment processing or website analytics. They may need access to limited information to provide those services. Some of these companies may be based outside Australia or store information overseas.
Like most websites, ours may use cookies and similar technology to help the website work properly and to give us a better idea of how people use it.
You can usually control or delete cookies through your browser settings.
Anything you write while taking one of our courses belongs to you.
If you choose to send us a piece of your writing, perhaps as part of a workshop, course or activity, we won't publish it or use it publicly without your permission.
We'll take reasonable steps to protect the personal information we hold.
No website or online system can promise absolute security, but we'll use reputable services and sensible safeguards to protect your information.
If you'd like to know what personal information we hold about you, correct something that's wrong, or ask us to delete information we no longer need to keep, please contact us.
There may occasionally be information we're required to retain for legal, accounting or administrative reasons.
If the way we use personal information changes significantly, we'll update this Privacy Policy.
If you have a question or concern about your privacy, please contact us. We'd much rather you asked.
The Life Writing Academy
Perth, Western Australia